Last updated: 16 August 2026
Troveby is operated by 耐科思创(北京)科技有限公司 (“Troveby”, “we”, “us”, “our”). Our postal address is 北京市海淀区永嘉南路9号院1号楼3层101，中国. You can reach us any time at support@troveby.com. We’re a small team and we read every message.
For help with a tribute, a refund, a privacy request, or any question, email support@troveby.com. We aim to reply within two business days.
Payments are handled by our reseller and Merchant of Record, Paddle. For a receipt or a billing query you can also reply to the confirmation email Paddle sends after a purchase, or see our Refund Policy.
To access or delete your data, email support@troveby.com. See our Privacy Policy.